Shipping Policy

Our goal is to provide a positive shopping experience with clear shipping information and helpful customer support. If you have any questions about your delivery, please contact us at support@ybloctoy.com.

Shipping:

We ship to the United States, European Union countries, the United Kingdom, Canada, Mexico, Australia, New Zealand, Norway, Switzerland, and other selected destinations. For information about additional shipping destinations, please contact support@ybloctoy.com. If your destination is not available at checkout, please contact us to ask whether shipping can be arranged.

Orders are shipped from our warehouse in mainland China. Our operator’s company address in Hong Kong is separate from our shipping warehouse and is not the dispatch location.

Shipping logistics providers: DHL, UPS, FEDEX and EMS Yunexpress，USPS,SFC,YANWEN (usually)

Processing time: All orders are shipped out within 1-3 business day of purchase. *Business Days Only

Delivery Estimates:

America: About 10-20 days ,

Europe：About 8-20 days，

Other Area：About 10-20 days，（Shipping times are only estimates, cannot be guaranteed，depends on destination and emergencies）

Shipping Costs and Free Shipping:

We offer free shipping to the United States, European Union countries, the United Kingdom, Canada, Mexico, Australia, and New Zealand. Express shipping, where available, may incur additional charges.

Applicable import duties are covered by us for deliveries to the United States, European Union countries, and the United Kingdom.

For destinations outside the free-shipping regions listed above, including Norway and Switzerland, shipping charges depend on the destination and order details. Available shipping methods and shipping charges will be displayed at checkout before you submit your order. If no shipping rate is available for your destination, please contact support@ybloctoy.com for a shipping quote.

For destinations other than the United States, European Union countries, and the United Kingdom, any applicable customs duties and import taxes depend on the destination and order details. If you have any questions about shipping costs or customs duties, please contact support@ybloctoy.com.

Note:

1.Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.

2.When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.

3.We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at support@ybloctoy.com within 3 business days after receiving shipping.

Orders Tracking：

After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped.You can track your items on the carrier's official website 24 hours a day or website 17track.

1.Please note, international shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out.

2.For deliveries to the United States, European Union countries, and the United Kingdom, applicable import duties are covered by us. For other destinations, any applicable customs duties and import taxes depend on the destination and order details. Please contact support@ybloctoy.com for clarification before placing your order.

Returns and Refunds:

For return eligibility, return shipping responsibilities, and refund arrangements, please refer to our Return & Refund Policy.